Frequently Asked Questions
Just Lenses' FAQ offers answers to a range of our customer's most common questions. If your question is not answered below, contact our
Customer Service Department for assistance.
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Ordering Contact Lenses
- What information do I need to order contact lenses?
- How do I place an order online?
- Can I order via fax?
- How secure is my credit card transaction?
- How do I redeem a coupon?
- What payment types does Just Lenses accept?
- Does my insurance plan pay for my contact lenses?
- How can I track my order?
- Can I speed up my order?
- Can I send my prescription to Just Lenses?
- Novelty Contact Lenses
Contact Lens Prescriptions
- Do I need a copy of my prescription to order contact lenses?
- How do you verify contact lens prescriptions?
- How do I read my prescription?
- How recent does my prescription have to be?
- Can I order contact lenses with my eyeglass prescription?
- Can I order color contact lenses if I do not have a prescription?
Place an Order or contact Customer Service 24/7 at:
1-800-516-LENS (516-5367)
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100% Customer Satisfaction
If you're not 100% satisfied with your Just Lenses purchase, we'll cheerfully refund all your money. Complete Details
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Need to send back contact lenses? No problem, no hassles. Just give us a call. Complete Details
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Shop with Confidence
All personal information that you submit is encrypted and secure.
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We guard your information with the highest level of security tested daily.
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We accept all major credit cards - Online 24/7.
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Spam-free Email
All your email preferences can be managed from the 'My Account' tab at the top of the page.
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Your Lenses are Ready
With over 23 Million contact lenses in stock, we immediately fill your order with your exact prescription.
Over 4.5 million successful orders delivered!